The 6 Stages of Email
Photo: Ilona Lieberman
In this essay from her book, I Remember Nothing, Nora Ephron details the joys, struggles, and pitfalls of 21st-century communication.Stage One: Infatuation
I just got email! I can't believe it! It's so great! Here's my handle. Write me. Who said letter-writing was dead? Were they ever wrong. I'm writing letters like crazy for the first time in years. I come home and ignore all my loved ones and go straight to the computer to make contact with total strangers. And how great is AOL? It's so easy. It's so friendly. It's a community. Wheeeee! I've got mail!
Stage Two: Clarification
Okay, I'm starting to understand—email isn't letter-writing at all, it's something else entirely. It was just invented, it was just born, and overnight it turns out to have a form and a set of rules and a language all its own. Not since the printing press. Not since television. It's revolutionary. It's life-altering. It's shorthand. Cut to the chase. Get to the point. It saves so much time. It takes five seconds to accomplish in an email something that takes five minutes on the telephone. The phone requires you to converse, to say things like hello and good-bye, to pretend to some semblance of interest in the person on the other end of the line. Worst of all, the phone occasionally forces you to make actual plans with the people you talk to—to suggest lunch or dinner—even if you have no desire whatsoever to see them. No danger of that with email. E-mail is a whole new way of being friends with people: intimate but not, chatty but not, communicative but not; in short, friends but not. What a breakthrough. How did we ever live without it? I have more to say on this subject, but I have to answer an instant message from someone I almost know.
Stage Three: Confusion
I have done nothing to deserve any of this: Viagra!!!!! Best Web source for Vioxx. Spend a week in Cancún. Have a rich beautiful lawn. Astrid would like to be added as one of your friends. XXXXXXXVideos. Add three inches to the length of your penis. The Democratic National Committee needs you. Virus Alert. FW: This will make you laugh. FW: This is funny. FW: This is hilarious. FW: Grapes and raisins toxic for dogs. FW: Gabriel García Márquez's Final Farewell. FW: Kurt Vonnegut's Commencement Address. FW: The Neiman Marcus Chocolate Chip Cookie recipe. AOL Member: We value your opinion. A message from Barack Obama. Find low mortgage payments, Nora. Nora, it's your time to shine. Need to fight off bills, Nora? Yvette would like to be added as one of your friends. You have failed to establish a full connection to AOL.
Stage Four: Disenchantment
Help! I'm drowning. I have 112 unanswered emails. I'm a writer—imagine how many unanswered emails I would have if I had a real job. Imagine how much writing I could do if I didn't have to answer all this email. My eyes are dim. My wrist hurts. I can't focus. Every time I start to write something, the email icon starts bobbing up and down and I'm compelled to check whether anything good or interesting has arrived. It hasn't. Still, it might, any second now. And yes, it's true—I can do in a few seconds with email what would take much longer on the phone, but most of my emails are from people who don't have my phone number and would never call me in the first place. In the brief time it took me to write this paragraph, three more emails arrived. Now I have 115 unanswered emails. Strike that: 116. Glub glub glub glub glub.
Stage Five: Accommodation
Yes. No. Can't. No way. Maybe. Doubtful. Sorry. So sorry. Thanks. No thanks. Out of town. OOT. Try me in a month. Try me in the fall. Try me in a year. NoraE@aol.com can now be reached at NoraE81082@gmail.com.
Stage Six: Death
More from Nora: Falling in love...with books
Excerpted from I Remember Nothing by Nora Ephron Copyright © 2010 by Nora Ephron. Excerpted by permission of Knopf, a division of Random House, Inc. All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
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