Virginia before and after her makeover

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After she was laid off from her corporate job, Virginia went back to school and became a pastry chef at the Ritz-Carlton. She says she had the same long, curly hairstyle for years. "My hair has pretty much been the same length for most of my life, and it's always been pretty frizzy," she says. "It can go curly and I can never really get it nice and straight. So I was always hesitant to get it cut short because it might get crazy."

Stylist Ted Gibson doesn't hesitate to make a big change—he gives her a sleek, straight, shoulder-length 'do. "I can't believe how different I look. I feel like a different person," Virginia says. "I think all the time I was kind of hiding behind my hair, and now it's pretty hair. I don't want to hide behind it."