Start With Stillness
Before engaging with a difficult person, spend a few minutes trying to adopt a more receptive frame of mind. Go for a stroll, meditate, or breathe deeply to center yourself—you'll be less likely to blow up. If tempers do flare once you start talking, take a short break to regain perspective before approaching your nemesis again.
From the
September 2012 issue of
O, The Oprah Magazine
