The Moor family

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In Orlando, Florida, the Moor family is in desperate need of Rabbi Shmuley's help as they struggle through the anniversary of a tragic death. Carolyn Moor's husband, Chad, was killed in a car accident six years ago on Valentine's Day.

"Because he died so suddenly, I do still love him," Carolyn says. "I love a person who isn't alive. It's as simple as that."

Trapped in her sorrow, Carolyn is obsessed with watching videos of her late husband with her daughters, Mackensey and Meagan. She also can't let go of the blood-stained sweater she wore the night Chad died. "If my mom stops crying about my dad, I would stop crying," says Mackensey.