Photo: Sergio Kurhajec

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Courtney Shanahan
Age: 28
From: Tempe, Arizona

Her Rut
"I've had the same look since college," says Courtney, who favors skinny jeans, a loose top and flip-flops. "I feel clueless about fashion, and makeup is usually just mascara and ChapStick. I'm eager to try something new!"

Her Makeover
The Clothes: A swingy skirt defines Courtney's waist, and a fringed jacket is polished but youthful. A shimmery top and lace-up heels add a trendy vibe.

The Hair and Makeup: Courtney's natural haircolor, a medium brown, was "washing her out," says Ken. He gave her a deeper rich chestnut, which warmed her skin. To set off Courtney's blue eyes, Sarah created a smoky effect in sunset tones. "Bronzy hues are softer than black, but still provide definition," she says.

Her Reaction
When others at the shoot remarked that she looked like Zooey Deschanel, Courtney beamed. "I love the comparison," she said. "Getting this makeover made me think that celebrities aren't that different—they just get their hair and makeup done! Starting now, I'm going to be adventurous and try more statement pieces."

Jacket, BCBG Max Azria, $338. Shirt, Robert Rodriguez, $89. Skirt, Parker, $253. Bracelet, Swarovski. Shoes, Manolo Blahnik.