Where can I find OWN?
To find out where OWN is available in your area, please visit http://www.oprah.com/own/channel_finder.html or call 1-888-9GET-OWN (1-888-943-8696).
How do I find out when a show is airing?
To find the most up to date on-air schedule information, please visit http://www.oprah.com/own/tv-schedule/index.html
How do I email Oprah?
Oprah enjoys chatting with the community, but of course cannot respond to all. If you wish to send a message to Oprah, she can be reached here at Oprah.com in the comments areas across the site, @Oprah on Twitter and at Facebook.com/OprahWinfrey.
How do I submit my book to Oprah's Book Club?
Oprah picks the books on her own. That being the case, we don't accept submissions from authors.
Why am I getting the message that "the video is not available in your country or region"?
Unfortunately, these videos are not available in your country at the present time. We're sorry for the inconvenience.
I have a great show idea. How do I pitch the network?
OWN is not able to accept unsolicited proposals.
I want to appear on one of the shows. How do I submit myself?
Please visit the OWN Casting Page at http://www.oprah.com/own/casting_calls.html to learn more about casting opportunities.
How can I find out more about on-air talent?
Please visit http://www.oprah.com/own for further information about on-air talent. Unfortunately, at the present time we cannot provide autographs or pictures for on-air talent.
How can I contact someone in the press/communications department?
Please visit our press web site at http://press.discovery.com and select OWN as the network you are looking to contact, which will then display the communications team contact information.
What do the ratings at the top of my screen mean?
Discovery's networks follow the FCC's parental rating system. We encourage you to visit http://www.fcc.gov./parents/parent_guide.html for a definition of all the parental ratings.
I have a complaint and/or concern about OWN programming. How can I contact you with programming comments or questions?
We appreciate our viewers opinions and welcome your e-mail comments and questions, which you can send to us by visiting http://www.oprah.com/own/plug_form2.html?plug_id=6638096. This is the most efficient way to contact us. Comments or questions directed to anyone else at OWN will be forwarded to Viewer Relations.
You can also write to us at:
5700 Wilshire Blvd. Suite 120
Los Angeles, CA 90036
I am a viewer in Canada. Do I get access to view OWN?
Yes, OWN is available in Canada on Corus Entertainment. Check your local listings for channel information and daily schedules, or visit: http://ownca.oprah.com/Schedule.aspx
The OWN channel looks fuzzy/ there is a technical issue with my TV.
Please call the customer service department of your local cable operator, satellite or telco provider or C-band programming distributor to report reception problems.
Is OWN programming closed-captioned?
Our network is compliant with the current Federal Communications Commission requirements to broadcast 100 percent closed captioning on our U.S. networks, which is at least 20 hours per day. If you need information on a specific program, consult the program schedules on this web site, where closed-captioned programs are indicated by "CC". If for some reason you are not receiving closed-captioning, please visit http://corporate.discovery.com/contact/viewer-relations/ and provide us with the following information.
- Your name and address
- Name of the network and/or name of the program affected
- Specific date and time that the program aired, if it was limited to a particular program
- Are you getting absolutely no captioning, or is the captioning intermittent?
- If the captions are present but unreadable, please describe the errors in detail
- Are you watching our programming on an HD television set?
- What is the channel number for the network you are experiencing the issue on?
- Please contact your local provider about this problem. If you have already contacted them, what was their response?
- Please check another television set in your home and/or a neighbor's television set to verify that it is not just that one television.
Does OWN broadcast in HD?
Yes, OWN HD is available through some providers today. If OWN HD is not available from your distributor, please contact them directly and ask when they plan to offer.
Why is OWN not included in my basic package for my cable provider?
OWN is working with all distributors to help make the channel more accessible to everyone, however it is individual distributor's decision how they will carry OWN. We encourage you to contact your local provider to request the channel.