Get the best of OWN in your inbox. Sign up for our newsletters!

Frequently Asked Questions

  1. Where can I find OWN?
  2. What happens to my favorite Discovery Health programming?
  3. I have a great show idea. How do I pitch the network?
  4. I want to appear on one of the shows. How do I submit myself?
  5. How can I find out more about on-air talent, or send an email, schedule an appearance or get a picture?
  6. How can I contact someone in the press/communications department?
  7. What do the ratings at the top of my screen mean?
  8. I have a complaint and/or concern about OWN programming. How can I contact you with programming comments or questions?
  9. The OWN channel looks fuzzy/ there is a technical issue with my TV.
  10. Does OWN broadcast in HD?
  11. Why is OWN not included in my basic package for my cable provider?
  12. Is OWN programming closed-captioned?
  13. Want more information on OWN?
  14. I am a viewer in Canada. Do I get access to view OWN?
  15. What can I expect from the Oprah's Lifeclass online companion class on Oprah.com?
  16. When will my Oprah's Lifeclass journal arrive?
  17. Can I still enter for a chance to meet Oprah?
  18. What if I don't get OWN TV? Can I still participate?
  1. Where can I find OWN?

    To find out where OWN is available in your area, please visit http://www.oprah.com/own/channel_finder.html or call 1-888-9GET-OWN (1-888-943-8696).

  2. What happens to my favorite Discovery Health programming?

    Some of Discovery Health favorite programs such as Deliver Me and Mystery Diagnosis will begin airing on OWN (Oprah Winfrey Network) in 2011. For more information on OWN and its programs please visit http://www.oprah.com/own/shows.html.

  3. I have a great show idea. How do I pitch the network?

    We are able to accept proposals only from established production companies. If you are an individual with a program idea or are interested in being talent on a program, you should research production companies and contact them. If you are a producer and wish to submit a program, please visit: http://submissions.discovery.com

  4. I want to appear on one of the shows. How do I submit myself?

    If you want to be part of the OWN experience, there are many opportunities. Please visit the OWN Casting Page at http://www.oprah.com/own/casting_calls.html to learn more and submit yourself.

  5. How can I find out more about on-air talent, or send an email, schedule an appearance or get a picture?

    Please visit http://www.oprah.com/own for further information about on-air talent. Unfortunately, at the present time we cannot provide autographs or pictures for on-air talent.

  6. How can I contact someone in the press/communications department?

    Please visit our press web site at http://press.discovery.com and select OWN as the network you are looking to contact, which will then display the communications team contact information.

  7. What do the ratings at the top of my screen mean?

    Discovery's networks follow the FCC's parental rating system. We encourage you to visit http://www.fcc.gov./parents/parent_guide.html for a definition of all the parental ratings.

  8. I have a complaint and/or concern about OWN programming. How can I contact you with programming comments or questions?

    We appreciate our viewers opinions and welcome your e-mail comments and questions, which you can send to us by visiting http://www.oprah.com/own/plug_form2.html?plug_id=6638096. This is the most efficient way to contact us. Comments or questions directed to anyone else at OWN will be forwarded to Viewer Relations, which means it will take us longer to follow up. You can also write to us at: OWN
    Viewer Relations,
    5700 Wilshire Blvd. Suite 120
    Los Angeles, CA 90036

  9. The OWN channel looks fuzzy/ there is a technical issue with my TV.

    Please call the customer service department of your local cable operator, satellite or telco provider or C-band programming distributor to report reception problems.

  10. Does OWN broadcast in HD?

    Yes, OWN HD is available today. Currently, Dish, Cablevision systems in the NY area, AT&T U-Verse and Brighthouse carry OWN HD, as do many Time Warner systems and several other operators. If OWN HD is not available from your distributor, please contact them directly and ask when they plan to offer.

  11. Why is OWN not included in my basic package for my cable provider?

    OWN's carriage took the place of Discovery Health Channel, so the network is carried where Discovery Health was. We want OWN to be carried on the most widely available level of television service, and we are working with all distributors to help make the channel more accessible to everyone. It is your distributor's decision how they will carry OWN.

  12. Is OWN programming closed-captioned?

    Our network is compliant with the current Federal Communications Commission requirements to broadcast 100 percent closed captioning on our U.S. networks, which is at least 20 hours per day. If you need information on a specific program, consult the program schedules on this web site, where closed-captioned programs are indicated by "CC". If for some reason you are not receiving closed-captioning, please visit http://corporate.discovery.com/contact/viewer-relations/ and provide us with the following information.

    • Your name and address
    • Name of the network and/or name of the program affected
    • Specific date and time that the program aired, if it was limited to a particular program
    • Are you getting absolutely no captioning, or is the captioning intermittent?
    • If the captions are present but unreadable, please describe the errors in detail
    • Are you watching our programming on an HD television set?
    • What is the channel number for the network you are experiencing the issue on?
    • Please contact your local provider about this problem. If you have already contacted them, what was their response?
    • Please check another television set in your home and/or a neighbor's television set to verify that it is not just that one television.


  13. Want more information on OWN?

    Please visit http://www.oprah.com/own for further information about OWN.

  14. I am a viewer in Canada. Do I get access to view OWN?

    Canadian viewers will see much of the same OWN original programming as the US audience, however, daily schedules are unique and will differ from time to time. As a Canadian broadcaster, OWN Canada has regulations which require a certain amount of Canadian produced programs be aired each day. For more information regarding the Canadian schedule for OWN please visit: http://ownca.oprah.com/Schedule.aspx

  15. What can I expect from the Oprah's Lifeclass online companion class on Oprah.com?

    The Oprah's Lifeclass online companion course "Life Work" will feature exclusive videos, articles, quizzes and advice from leading experts to get your life on track and moving in a new direction. Viewers can still sign up for the class at Oprah.com/OprahsLifeclass.

  16. When will my Oprah's Lifeclass journal arrive?

    All the journals have been shipped. You are eligible to receive a journal if you requested one before the deadline of Thursday, September 29th, submitted your address completely and are eligible pursuant to the applicable rules. We thank you for your patience and continued support.

  17. Can I still enter for a chance to meet Oprah?

    The Oprah's Lifeclass Sweepstakes begins on or about 5:00 p.m. Central Time ("CT") on Monday, August 15, 2011 and ends at 5:00 p.m. CT on Wednesday, September 28, 2011. Please see our official rules for more information.

  18. What if I don't get OWN TV? Can I still participate?

    Yes, Oprah will be holding live online discussions each night during the series' premiere week (October 10-14) on Oprah.com and via OWN's and Oprah's Facebook pages. Immediately following the series at 9 p.m. ET/PT, Oprah will be live on camera for an hour chatting with fans and answering questions about the series which features her most personal revelations, all-new insights and life lessons from the 25 year history of The Oprah Winfrey Show. Additionally, the first 10 minutes of every episode during premiere week will simulcast online on Oprah.com and via OWN's and Oprah's Facebook pages. Oprah.com will also feature an online companion class with exclusive videos, articles, quizzes and advice from leading experts to get your life on track and moving in a new direction.

Advertisement
Advertisement
Advertisement