I learned... repair the toilet in my roommate's bathroom: "You fixed it?" she said. "I don't need a man as long as you stick around. Maybe you could move in with me and my husband when I get married?" hook up a phone jack to the wiring in the wall. to prioritize and break a project down into steps that are much less intimidating. With the help of a coach, Patricia Lutke, and the book Getting Things Done, by David Allen, I now know the first step is to get every single thing I have to do onto paper and out of my pinball machine of a brain.
—Susan Bowen

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