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Where is the Welcome Reception Event?
The event takes place on Friday, May 7th, 2010 at Gotham Hall, 1356 Broadway (@ 36th St), New York, NY 10018. As part of the registration process you will select a window of time to attend this event. Please arrive at your designated time.

How much does it cost to park at the event?
There are a number of parking garages located within walking distance from the varied locations. Please check back soon for a list of discounted garages.

How do I get there?
Please check back soon for our Driving Directions. The closest subway station is the 34th Street and 6th Avenue stop of the N,R,W or F,V trains. For more information on subways and buses, visit the New York City public transit website or please go to the Gotham Hall website.

What time should I arrive?
During your online registration, you will be asked to select one of six timeframes to arrive at the Friday Welcome Reception. Please arrive at your designated timeslot. If you arrive at a timeslot other then your selected time, you may be asked to wait or come back at a different time.

Can I change my selected timeslot?
If you have NOT printed your tickets, you have 15 days after your registration is complete to edit your Friday Welcome Reception time slot, pending availability. Please note, all time slots are on a first-come first-served basis and may be full.
After April 16th 5 p.m. EST, ALL ticketing information is final: this includes ALL personal and event information

Can I have someone else pick up my weekend welcome packet?
No, all registered guests must arrive in person with their PDF print out and personal ID to pick up their materials.

What if I am not able to make it to my timeframe to pick up my welcome packet on Friday?
We will have a customer service area set up on Saturday at the Javits Center for those guests who were not able to attend Friday's event.

Can I bring a friend with me to the Friday Welcome Reception?
All event attendees MUST be weekend ticket holders.

I have registered with a group; can one person pick up our event materials?
Each ticket holder must check in and pick up their own weekend event materials.

Is there an early check-in available?
No, there will not be an early check-in. Please arrive during the time slot you selected when registering for the Live Your Best Life Weekend.

Will I be able to come back into the event once I've left?
No but you are welcome to stay for your entire designated timeframe at the Friday Welcome Reception.

What do I do if I lose my weekend pass or it is stolen?
We will have check-in counters at each of the events where you can have your ticket(s) reprinted. Please bring proper ID with you.

What is the event attire?
Please dress comfortably and wear something that makes you feel your best!

Are cameras allowed?
Yes.

Are cell phones allowed?
Yes, but we ask that you please turn them to vibrate or silent so as not to interfere with the activities.

Are computers allowed?
No computers are permitted at this event.

Will there be a coat/bag check?
No.

Will the event be handicap accessible?
Yes, all event spaces have wheelchair access. Inquiries regarding accommodations for visual or hearing impaired assistance can be directed to Customer Support.

Will food be served?
Yes, light fare and refreshments will be served.

What's in my welcome package?
Upon check-in, all guests will receive a welcome kit to help you enjoy the weekend.

Go back to the main LYBL FAQ list

Still haven't answered your question? Please contact us:

REGISTRATION CUSTOMER SUPPORT:
help@lybl2010.com

HELPLINE:
1-888-638-8685

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