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Forgetting to Attach the "See Attached."
We get it. You're busy. Everyone's too busy, and as a recent New York Times piece suggests, we're addicted to the buzz of busy-ness. It's the human condition to think our busy is busier than anyone else's. Still, even someone who is not nearly as busy as you are is mired in some kind of multitasking life. So when you need to send the spreadsheet, the sales dek or the screenshot that will ensure that the IT department sees exactly what frazzled your laptop at 1 a.m., take one more moment to make sure—double and triple sure—that the spreadsheet, the sales dek or the whodunnit screenshot is actually attached.