When James' phone rang later that day, he says he didn't answer the first time. "I knew the number—it was a Harpo number," he says. "I was like, 'I don't know if I want to talk."

Once he was ready to talk, however, James says he and Oprah had a nice conversation. "I really appreciated it, and I was surprised by it. ... I thought it was big of you, and I thought it was cool," he says to Oprah. "If anything, I should offer the apology to you. This mess was my mess, you know? You've done nothing but be really generous and cool with me. And whatever happened on that second show happened because I created that situation. If anything, you deserve the apology more than I deserve one."

"Thank you for saying that," Oprah says. "But my apology is not for what I said; it's for the way I said it."

Watch Oprah's emotional apology to James and what she has to say about ego 


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