Behind the Scenes of The Oprah Winfrey Show
Jill says making sure the guest's intentions are understood before the interview is crucial. After discussions with Mark stalled, Jill says she backed off. When she and Mark spoke again, he agreed to appear. "He came back and not only did it, he was only supposed to be on 20 minutes, [but] it ended up going the hour," Jill says. "He said it was the best television experience he's ever had."