The Art of an Apology

The Right Way to Apologize

If the words "I'm sorry" ever stick in your throat, maybe you don't realize how good it's going to feel afterward—oh, yeah, and the other person, too. Martha Beck puts you on the road to contrition.

By Martha Beck
O, The Oprah Magazine | From the September 2004 issue of O, The Oprah Magazine

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Fortunately, the art of an apology is simple, and mastering it can mean a lifetime of solid, resilient relationships.

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