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Bad-boss protection strategy: As a boss, I'll be protected from taking blame.

Good-boss protection strategy: As a boss, I'll protect others by taking blame.

The successful bosses I interviewed emphasized that a good leader helps her followers feel safe from the dangers that come from both inside and outside the organization. An incompetent supervisor, on the other hand, feels that the best way to secure her position is to appear faultless, and works mightily to make clear who fouled up or even to lay blame on a scapegoat. But that behavior turns people into twitchy, record-keeping, blame-tallying masses of ectoplasm.

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