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How to Thicken Your Skin
"When I have to make a tough call, I imagine my critics saying, 'Wah, wah, wah,' like the adults in Peanuts. And I try to remember that if someone is putting forth time and energy to make you feel bad, it means you matter to them. Turn their negativity into a positive thought: You're important."
—Violet Palmer, one of the NBA's only female referees, who was once told to "go back to the kitchen" by a sports radio broadcaster