One room at the Arena Motel is occupied by Lorenzo, Melissa and their four children. Lorenzo says his family was evicted from their home, and without Tim and Nancy's help, they'd be sleeping in their van.

"Having a room for us means a better quality of life because we're together. I really do appreciate Tim," Lorenzo says. "He's basically welcoming us in and opening his doors to my family."

When Heather showed up at the Arena Motel a year ago with her four kids, she had no job, no car and nowhere to go. Tim helped Heather by hiring her as the motel's housekeeper.

Tim says he and Nancy aren't looking for a reward or recognition. "What we're really looking for is the satisfaction of knowing that we made somebody else's life better," he says.