Connie says she can remember the agony in Glen's face when he told her the news. "I remember saying to him, 'I don't know how to do this grief thing,'" she says. "And he said to me: 'Well, I don't know how to do it either. But one thing I do know is we must do it well for Ryan, our son, and for Katie, our daughter, because we are the only models they have.'"
Glen told Connie there were two paths they could take—despair or hope. "[He said], 'That doesn't look very welcoming down there, so I'm going to the place of hope,'" Connie says. "And I said, 'I'm coming with you.'"