1. Removing 2 Little Words from Every Email
As Strunk and White put it in the classic manual The Elements of Style, "Omit needless words." So many of our emails are peppered with "I think" and "I feel"—caveats that are meant to be considerate but are ultimately needless. Even if you can't rid yourself of the habit, you can make use of the Delete key, because what you want to send are the ideas, not a permission slip to dismiss them.