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6 of 9
Mind Your Manners
Dr. Forni says choosing to act in a civil manner has proven more beneficial than self-satisfaction. "I'm not a physician, but any doctor will say that when we are involved in a rude encounter, there are hormones—like catecholamines, for instance, cortisol—that are cascading into our system and they are making our immune system weaker," he says. "If you have a boss that you perceive to be unfair, you're much more likely to have cardiovascular disease."
The bottom line? Going through life rude and angry can make you sick.
The bottom line? Going through life rude and angry can make you sick.
Related Resources
- Read an excerpt of Dr. P.M. Forni's book Choosing Civility. He is also the author of The Civility Solution.
- Read an excerpt of Steve Dublanica's book Waiter Rant. Read his blog at www.waiterrant.net
- Special thanks to Carmichael's Chicago Steak House for their assistance with our waiters. Learn more at www.carmichaelsteakhouse.com
- Voting devices provided by Padgett Communications
From The Oprah Winfrey Show Are You Rude? Take the Test!
