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Email Etiquette - Cell Phone Etiquette
Henry Alford, author of Would It Kill You to Stop Doing That? A Modern Guide to Manners, offers his tips for restoring civility in the age of constant connectivity.
By Henry Alford
O, The Oprah Magazine  |  From the September 2012 issue of O, The Oprah Magazine
Phone call Photo: Thinkstock
Don't answer a telephone call with an e-mail.

Or an e-mail with a text message. Or a text with a Facebook message. In the communication hierarchy, you generally want to match the level of intimacy or move up the hierarchy—a move down can look like you're avoiding the person.
Printed from Oprah.com on Thursday, May 23, 2013
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