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In a Digital World, Do Your Manners Need a Makeover?
Henry Alford, author of Would It Kill You to Stop Doing That? A Modern Guide to Manners, offers his tips for restoring civility in the age of constant connectivity.
Phone call
Don't answer a telephone call with an e-mail.
Or an e-mail with a text message. Or a text with a Facebook message. In the communication hierarchy, you generally want to match the level of intimacy or move up the hierarchy—a move down can look like you're avoiding the person.