About the Store
Located on the south corner of Washington and Carpenter streets, THE OPRAH STORE is the first free-standing retail store for Harpo, Inc. THE OPRAH STORE is a specialty store full of merchandise that represents the style and taste Oprah celebrates and shares on The Oprah Winfrey Show and in the pages of O, The Oprah Magazine and O at Home magazine. 

Click here to get the facts on THE OPRAH STORE.


Address:
THE OPRAH STORE
37 N. Carpenter St.
Chicago, IL 60607

Phone: 312-633-2100
Fax: 312-633-2110 

Click here for directions on how to get to THE OPRAH STORE . 
 
Customer Service Information
Please note that transcripts and DVDs are still available on our website.
For questions on DVDs and transcripts, please contact 1-312-633-2115.


Returns and Exchanges
If you need to make exchanges for online orders placed before January 1, 2008, please visit us again after the launch of our new website; we will be happy to assist you! For returns on purchases from THE OPRAH STORE or online orders, contact us directly at the store.

Mailing Address:     
THE OPRAH STORE
Attn: Order Returns
110 N. Carpenter St.
Chicago, IL 60607

Phone: 312-633-2100
Hours: Monday through Friday: 10 a.m. to 4:30 p.m. CST


Other Comments
If you have a comment or question about something other than a transaction or our store, please click here for additional contact options.   

If you have any products, product ideas or suggestions that you would like to submit to THE OPRAH STORE, please click here to view our unsolicited idea submission policy.

Fast Facts
Opening Date: January 2008 

Location: 37 N. Carpenter St. Chicago, IL 60607, 312-633-2100 

Website: www.theOprahstore.com

Size: 5,500 square feet 

Products: Approximately 900 products that include souvenir items, lounge, O Baby (a signature line of baby products), workout and luxury apparel and select South African arts and crafts. 

Background: Located on the south corner of Washington and Carpenter streets, THE OPRAH STORE is the first free-standing retail store for Harpo, Inc. THE OPRAH STORE is a specialty store full of merchandise that represents the style and taste Oprah celebrates and shares on The Oprah Winfrey Show and in the pages of O, The Oprah Magazine and O at Home magazine. 

Special Features: Oprah's Closet is a wardrobe full of items once worn or treasured by Oprah and is now available to the public. All sales from Oprah's Closet benefit Oprah's Angel Network. 

Interior: The interior was created to evoke a loft-like urban feel with an exposed ceiling and the extensive use of bamboo wood, brushed metals and green-and-chocolate flaked marble. 

Hours: Monday through Saturday, 10 a.m. to 5:30 p.m.; Sunday, 12 to 4 p.m. 

Payment: Cash, check and all major credit cards are accepted.


Directions to THE OPRAH STORE
From I-90 East
Take the RANDOLPH ST. (EXIT 51B)
Turn RIGHT on to RANDOLPH ST.
Turn LEFT on to CARPENTER ST.
End at THE OPRAH STORE on the South corner of CARPENTER ST. and WASHINGTON AVE.

From I-90 West
Take the MADISON ST. Exit (EXIT 51D)
Turn LEFT on to MADISON ST.
Turn RIGHT on to CARPENTER ST.
End at THE OPRAH STORE on South corner of CARPENTER ST. and WASHINGTON AVE.

From 294 North
Merge on to I-90 E toward CHICAGO (Portions Toll)
Take the RANDOLPH ST. (EXIT 51B)
Turn RIGHT on to RANDOLPH ST.
Turn LEFT on to CARPENTER ST.
End at THE OPRAH STORE on South corner of CARPENTER ST. and WASHINGTON AVE.

From I-290 East
Take RACINE AVENUE Exit
Turn LEFT on to RACINE AVENUE
Turn RIGHT on to MADISON ST.
Turn LEFT on to CARPENTER ST.
End at THE OPRAH STORE on South corner of CARPENTER ST. and WASHINGTON AVE.  

From North Lake Shore Dr.
Take ramp on to N LAKE SHORE LOWER DR toward ILLINOIS ST/WACKER DR/GRAND AVE
Bear RIGHT on WACKER DR.
Continue on UPPER WACKER DR.
Continue on WACKER DR.
Turn RIGHT on LAKE ST.
Turn LEFT on CARPENTER ST.
End at THE OPRAH STORE on South corner of CARPENTER ST. and WASHINGTON AVE.

From South Lake Shore Dr.
Turn LEFT on to COLUMBUS DR.
Follow COLUMBUS DR. to RANDOLPH ST.
Turn LEFT on to RANDOLPH ST.
Turn LEFT on to CARPENTER ST.
End at THE OPRAH STORE on South corner of CARPENTER ST. and WASHINGTON AVE. 


Unsolicited Idea Submission Policy

THE OPRAH STORE frequently receives unsolicited ideas, products and materials from individuals who would like to see their ideas or products brought to commercial success by being sold in THE OPRAH STORE. THE OPRAH STORE or any of its employees do not accept or consider unsolicited ideas, new or improved products, product enhancements, advertising campaigns, new promotions, new technologies, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, products, suggestions or other works. Since we are always working on new ideas, products and strategies within the company, we do not review unsolicited ideas from outside the company to avoid confusion over the origin of an idea. This policy is to avoid potential misunderstandings or disputes when THE OPRAH STORE's products or marketing strategies might seem similar to ideas submitted to THE OPRAH STORE.

If you send THE OPRAH STORE your ideas or products, despite our request that you not do so, then the following terms shall apply to your idea submission, regardless of what you may state in your submission: (1) the ideas and materials you send will automatically become the property of THE OPRAH STORE, without any compensation to you; (2) THE OPRAH STORE will have no obligation to return your products or materials to you or respond to you in any way; and (3) THE OPRAH STORE can use the ideas for any purpose and in any way, even give them to others, or destroy any materials received from you in its sole discretion.

THE OPRAH STORE does, however, welcome your feedback. Any feedback you provide shall be deemed to be non-confidential, and THE OPRAH STORE shall be free to use such information on an unrestricted basis.