Sneak Peek: Mrs. Fields Gets a Facelift

On this episode of The Customer is Always Right?, Teri and Rebecca took part in a focus group for Mrs. Fields cookie company and were chosen to help improve the brand. Now, these two Mrs. Fields customers must put their heads together in order to give company a brand-new look and feel. Find out why they want to change the look - and location - of Mrs. Fields stores across the country. If their ideas are a hit, these customers will win $10,000!