Josh, Gayle's all-time favorite singer, was sent to her office to do a special serenade. Minutes before he was set to arrive, Gayle called Oprah to talk about—who else?—Josh Groban! "His voice does something to me," Gayle said. "I just feel him!"
While Gayle sang some of her favorite lyrics into the phone, Josh walked into her office holding a bouquet of yellow roses. "Oh my goodness!" she screamed. "Josh is here!"
Gayle followed Josh into a conference room, which had been transformed into a romantic concert hall. As magazine staffers gathered around, Josh got down on one knee and serenaded Gayle with the song she'd just been singing on the phone, "When You Say You Love Me," from his album Closer.