The interview begins, and Oprah goes exactly where Mark hoped she wouldn't. "I could tell he was feeling anxious about it, now that I'm stepping into it," Oprah says. "[He's] basically going around and around and around saying nothing, trying not to say what he really was feeling. Because he's afraid that he's gonna open up that door again."

Mark's vague answers begin throwing Oprah off. "I am watching him sort of flailing all over the place," Oprah says. "He just said a couple sentences and I'm off track. I don't know where he is."

Executive producer Sheri calls for a break so Mark can collect his thoughts. Oprah decides to continue on. "It is my job to help that person articulate what it is I know they're trying to express," Oprah says.