As the interview begins in the library, Oprah asks Katherine what gave her the strength to get through the night Michael died. "Mrs. Jackson is one of the loveliest, dearest people I've ever met," Oprah says. "In that moment, I could see that she is like every other mother who has lost her son who's gone too soon. That's what I felt. That was just raw, pure, mother's love and emotion."

Erin tears up as Katherine tells her story. "I was so happy to see Mrs. Jackson and Oprah connecting," Erin says. "Mrs. Jackson finally telling the untold story of his son and his life and who he was. There was much more to him than people understood."