Taping commences, and Oprah talks to Jerry, one of the most outspoken citizens against Mike. During their conversation, Jerry's mic cuts out.

Watch how Oprah handles the technical difficulties

When the conversation continues, the team is disappointed that he does not apologize to Mike's sisters for the way their brother was treated in 1987. "It was just more of the same from 23 years ago," Jack says. "I'm in a full-blown panic. In my head I'm thinking these people just spew the same venom and hate and we've given them a platform to do that again."