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The show takes another turn when a guest named Candra takes her time explaining why she's never happy. "So Candra's going on a bit. And a little bit longer. And a little bit longer," Sheri says. "We have a lot more guests to get to, and we really are not going to be able to fit in a 25-minute therapy session."

Oprah also realizes this guest is stretching too long. "As I'm listening to her story I think, 'Who preinterviewed this woman?'" Oprah says. "Because in the preinterview, you should have known that this story was a far more complicated story than could fit this lighthearted moment."

After Candra, the show is now 15 minutes over schedule. "That was right off the rails," Sheri says.

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