Laura and Connie were in the audience that fateful, thrifty day. When they first saw the set, Laura was thrilled. "We thought, 'Oh my God, we made it! We're here! It's the Favorite Things Show!'" she says.
Instead of walking away with bags full of fabulous gifts, the audience got tips on how to create a $2 gratitude box.
It's been three years since that show, and Oprah Show producers still feel bad about disappointing everyone in the audience. To make amends, Oprah has a gift for Laura and Connie.
"As a token of my appreciation for the emotional roller coaster we put you through, we sent along a few of my Favorite Things to the two of you," Oprah says.