The Dixie Chicks say that losing some album sales was a fine way for fans to express their freedom of speech…which is exactly what Natalie did in making her comment in London. What they didn't expect was violence and anger over the response.
"We know people have the right to not buy your CDs—that's never bothered us. A true referendum on whether you agree with us or not and want to buy our music, that's all fine. What was happening was people trying to destroy our career because we spoke out," Emily says. "I think that was the biggest disappointment, was that it was so organized and it was so vicious. It wasn't just someone saying, 'I don't like what she said. I don't think I'm going buy their next album.'"
In fact, it was much more than that. In Shut Up & Sing, the filmmakers highlight a death threat incident against Natalie in Dallas. Even though police considered the threat to be legitimate, the Dixie Chicks still performed that night.