Nancy says she was so shocked she couldn't even say anything! "I never went back," she says.
As a Transportation Security Administration (TSA) agent, audience member Stephanie sees about 2 million people every day—and plenty of bad behavior. Stephanie says rude travelers take their anger out on TSA agents, sometimes even calling them names, simply because they're there.
One tip Stephanie has for travelers looking to get to their gates faster is to put away those cell phones! "[When] you're waiting to get a person's I.D. and check their tickets and they walk up to you on the phone and they're ignoring you like you don't even exist," she says, "you don't want to be rude and interrupt their conversation, but they're also being inconsiderate for the other passengers in line."