When the housekeeper couldn't find something Naomi was looking for in her New York apartment, Naomi says she saw red. "I don't remember what it was she said to me, and I just threw the phone," she says. "I am ashamed of everything I've ever done. I take responsibility for the things that I have done, and I do feel a great sense of shame."
Oprah: Whether it's a cab driver or somebody on a plane or your own housekeeper and you don't get immediately what you want, you said you see red.
Oprah: And then what?
Naomi: Then I don't see.
Oprah: You just act.
Naomi: I act out.
After having an outburst, Naomi says she immediately regrets her actions. "I feel remorseful. I feel ashamed. I feel for them," she says. "[I think,] 'What have I done to them?' If I've hurt them."
Naomi says her issues go beyond anger management, and she's not some petulant diva. "I think it comes from a deeper place than that with me. It comes from another type of emotional disorder, because it's not just, 'I don't get what I want. I throw,'" she says. "It comes from, I think, an abandonment issue, and it comes from also just trying to build up a family around me that's not my immediate family. And if I feel a mistrust, then I really just...all my cards go down."