Mary Jo says that while Amy's choice of words were fine, she doesn't believe that Amy truly understands why she was apologizing. "There's no emotion. There's no real feeling," she says. "I believe with all my heart now she is sorry. I know she feels terrible, and she really is remorseful. But I don't think she's ever gotten it. 'What on Earth made me at 17 years old walk up to that lady's house and put a bullet in the side of her head?' She just won't go there."
In another comment, Amy made a joke about what she's learned from her experience: "Obviously, it's not nice to shoot people."
This really made Mary Jo upset. "I'm not a joke," she says.