"My heart goes out to you and to your family," he says. "Say goodbye to your FEMA trailer because you and your family are moving into the award-winning Homewood Suites by Hilton while my team and I come down to New Orleans and finish your house. And I personally am going to decorate every room."
That's not all—Brinks Home Security is installing a top-of-the-line system in her house to keep everything safe and providing free service for the next five years.
Fannie is stunned. "Oprah, thank you," she says.
"I know it's been hard," Oprah says. "If America would just not forget that so many people still have not been able to move back into their homes, so many thousands of people are still living in FEMA trailers. Fannie represents just one of them."