At first, Maggie walked away from the situation because she had children with her. Once they were safe, she went back to intervene. "My friend called security, and then I went back to try to stop the yelling," she says. "I was scared for the girl. I thought they might punch her or hit her or slap her."
Maggie feels she did the right thing by getting involved but in hindsight may have toned it down. "I think under a microscope I'm a little embarrassed," she says. "Maybe I should have been calmer, but it's who I am."