Diane, Ken and Collier have one hair-raising challenge. Hope says her best friend, Kara, has the wildest, craziest, curliest hair you've ever seen. "It looks like a perm, but it's real," Hope says. "When she's teaching, students will throw stuff in it. It might be several days before she finds things hidden in her hair."
See the bevy of products and tools Kara uses to tame her mane
Kara's hair isn't the only thing that needs help—Hope says her friend's closet is stuffed with tacky sweaters, faded denim shirts and "mom jeans."
Oprah's experts are ready for the challenge, but Hope is surprised to learn that Kara isn't the only one getting a new look. Hope is also heading to the salon!