"I threw up a prayer," says Police Sergeant Mark Eakes. "I didn't know if he was going to make it. I specifically remember looking into his eyes and just—I've seen a death look, as we call it, before. And he had that look in his eyes."
"It almost didn't seem real," says fireman Jeff Colquhoun. "Any time I'm in situations like that, that seem to be maybe more than I can handle, I'm always hoping that there's an extra sets of hands, let's say, guiding me."