What do you do when faced with a sticky situation? In her O, The Oprah Magazine column "Now What Do I Do?" contributing writer Jancee Dunn compiles experts' answers to readers' questions and conundrums. Whether it's proper puppy protocol or office etiquette, Jancee helps decode the rules of decorum. "Readers write in a lot; they are not shy," Jancee says.
The column, which began in May 2007, has Jancee questioning her own behavior. "The ethics column has made me rethink everything I do, which isn't a bad thing," Jancee says. "No matter what I'm doing, the heads of the panelists start talking to me." Gayle talks with Jancee about her column, her career and her unique name.