Carolyn Gable didn't have a college degree or a background in running a business, but as a waitress and mother of seven, she says she developed the skills of a CEO. Jean talks with Carolyn about now being the CEO of her $28 million company and her new book, Everything I Know as a CEO I Learned as a Waitress.
Carolyn says waiting tables near Chicago's busy O'Hare airport was "life school." "What an education that was," she says. "How do you teach someone to communicate? How do you teach someone to have a personality and be enthusiastic? You need to have all of those things to be a waitress."
After waiting tables for several years, Carolyn says she got a job as a customer service representative in the trucking industry. From there she moved into the sales department and eventually started her own transportation logistics corporation. "All of that took off because I had that experience of [waiting tables], dealing every day with hundreds of different people and communicating with them," she says.
Carolyn shares ways that waiting tables prepared her to be a CEO:
Published on June 12, 2007