1. Project Confidence.
Nancy: "Speak with authority. A lot of times getting people to believe what you're saying is just about how you say it. Also, stand up tall!"
2. Avoid the Awkward Pause.
Carson: "Do your homework. Some people say, 'Don't go to a party without reading the front page of USA Today.' That way you'll have things to say beyond, 'I love your shoes!' Although sometimes that works, too."
3. Adjust Your Perspective.
Nancy: "If you're positive, people will automatically want to be around you. Next time someone asks you about your day, say, 'I'm having the best day!' Not only will people look at you differently, but you actually will have a great day."
4. Own Your Verbal Blunders.
Nancy: "People appreciate honesty. Just bluntly say, 'I didn't mean for that to come out that way.' It's better to acknowledge or make fun of it than gloss over it."