Although Mildred C. Crump (left), 69, has never heard of a wiki and is wary of technology, one conversation with Krimmel convinces her of its value. Crump is not one to evade a challenge. This is a woman who as a teenager got the highest score in Detroit history on a district-wide high school placement test but was told that the prestigious school of her choice already had its "Negro quota." Nevertheless, she went on to become the president of the Newark, New Jersey, city council and created a program to mentor high school girls living in housing projects: They spend time in motivational workshops and connect with what Crump calls women of purpose, developing tools to make good decisions in their lives.
Crump is always looking for better ways to stay in touch with her community, so Krimmel introduces her to Twitter (online messaging between people for whom e-mails and blog posts just aren't enough). "It's as easy as writing a letter," Krimmel assures, offering to add Crump to Twitter right then and there from her phone. Crump just smiles in a way that means, "Let me get used to this idea." "Baby steps, I guess," says Krimmel.