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How to Respond to "I Don't Remember" At Work

Oprah.com   |   From the July 2009 issue of O, The Oprah Magazine
Jancee Dunn Polls the Experts


Q: What do I do with a boss whose favorite expression seems to be "I don't remember" (as in "I don't remember your telling me that")?

A: You write memos. When I practiced law, we often wrote a "memo to file" after any significant meeting or phone call.
— Anita L. Allen, professor of law and philosophy at the University of Pennsylvania Law School

Exactly. E-mail everything you discuss, and CC anyone who might belong in the loop. That way, when your boss "forgets," you can smile and say, "Oh, I'll resend the e-mail I sent you about that." And buy your boss some ginkgo biloba for her birthday.
Faith Salie, host, public radio's Fair Game from PRI with Faith Salie

Printed from Oprah.com on Saturday, May 26, 2012
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