Q: What do I do with a boss whose favorite expression seems to be "I don't remember" (as in "I don't remember your telling me that")?

A: You write memos. When I practiced law, we often wrote a "memo to file" after any significant meeting or phone call.
— Anita L. Allen, professor of law and philosophy at the University of Pennsylvania Law School

Exactly. E-mail everything you discuss, and CC anyone who might belong in the loop. That way, when your boss "forgets," you can smile and say, "Oh, I'll resend the e-mail I sent you about that." And buy your boss some ginkgo biloba for her birthday.
— Faith Salie, host, public radio's Fair Game from PRI with Faith Salie