What would keep a government-run system from repeating private insurance companies' mistakes? Michael says we need a single-payer system that's controlled by the government to prevent similar pitfalls.
Karen points out that Medicare currently uses a single-payer system and has a 10 percent denial rate. She says the companies she represents only deny about 3 percent of claims and pay about 5 billion claims every year...but Michael challenges Karen's numbers.
"Five billion claims...there are 300 million Americans," he says. "Do the math. That means that every American goes to the doctor 20 times a year or has 20 operations a year?"