While they obviously want to heal their patients, in many cases, Dr. Oz says the physician's role is simply to help bring a sense of calm to the family. "The fascinating thing about the medical profession is the ancient healing rite was not to save lives. We couldn't do that that well until this century. It wasn't about doing a lot more than just bringing order to the situation," he says. "I unfortunately deal with this a fair amount as a heart surgeon. A lot of times, you're just making it calm for everybody to break that chaos apart. I do get that we have to offer hope, but hope's not about having a good outcome. Hope's about making sense of it all."