Posted on Nov 22, 2007 8:54 AM
Oprah,
I just wanted you to know that I ordered lipo in a box on 11-8-07 from your show, they charged my account right away, say they shipped it in a e-mail. No merchandise yet, you can't get them on the phone because they say they are overwhelmed by orders. I can understand this, but after 3 weeks and no response to a phone message, e-mail or fax. Now you can't even leave a message it says there mailboxes are full. I am very dissappointed in something you would promote and this is how they handle it. I have called my credit card to cancel payment, but I really think if a product is going to be promoted on your show, they need to be ready for the response. This is nothing new, if you promote it we buy it. But I will think twice before I do this again. I just felt you should know when products you are promoting aren't be delivered. I love your show.
Thanks so much
Mary Stahlschmidt
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