Empathy Begins at Home

Martha Beck's hosting advice
I braced myself for a weeklong visit to my friend Felicia's house the way I would for a wilderness survival expedition. Felicia had just started her own company, so I didn't expect that she would have the time or energy to pamper me. And besides, I assumed that putting aside my own comfort was the small but inevitable price I needed to pay for the privilege of a sleepover at a loved one's home.

Felicia proved otherwise.

When I placed my bags in her spare bedroom, I was pleasantly stunned to find that every detail of the room had been set up for me—not just any guest, but me specifically. There was a small stack of fascinating articles that Felicia suspected I would love, and clusters of lilacs filled the room with my favorite scent.

Felicia, it turns out, is a gifted practitioner of something I call empathetic hosting. Her way of personalizing a space for visitors made me feel so pampered that I started imitating her thoughtfulness when guests stayed at my place. Here are some empathetic-hosting guidelines you might want to try at your home.

Empathy Begins at Home continues…