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What Not to Say
Here are some wrong ways to go about it:
The D.C. special: "If I have offended some people, I apologize." No ifs.
The two-way: "I am sincerely sorry, but you sort of are to blame, too."
The reset: If the apology is a way to reset the system so you can offend again, this is also insincere. Often-abusing spouses use this one.
Oprah.com Resources
SOURCES: Carol Orsborn, PhD, research associate, UCLA; author, Nothing Left Unsaid: Words to Help You and Your Loved Ones Through the Hardest Times and The Silver Pearl: Our Generation's Journey to Wisdom. Alexandra Delis-Abrams, PhD, author, Attitudes, Beliefs and Choices. WebMD Medical News: "Saying 'Sorry' Goes a Long Way."
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