"I'm a huge Groban-ite, which is what they call themselves, all the Josh Groban fans," she says. "When I watch it, I just picture myself as Gayle, and I just start crying." If she were in Gayle's shoes, she says she would react the same way...or would she?
As Savanna stands facing Oprah, Josh walks out and surprises her! Tears run down her cheeks as she follows Josh on stage for a serenade of her own.
Watch Josh's special performance of "Awake."
"I'd like to sing a song for you," Josh says to Savanna. "It's a song that means a lot to me, and today, it's for you."
"For all of you who love his music, [Josh] is as good, as kind, as gracious, as humble and as grand as his music," Oprah says.